"you can't get too many hugs in a time like this"

You know that awkward moment when someone tells you something bad that happened, or that they are going through. And you don't know exactly what to say? This is how a lot of conversations end.
Sit there!
Don't walk away.
Don't hang up the phone.
Don't say you have to leave.
Don't say you hope it gets better and walk away.
Ask the difficult question.
Acknowledge the pain in that silence.
Even if you don't say the right thing, or don't say a lot; it's better than sitting there alone.
It helps.
Talk about what's really going on.
Care
Love
Talk about hope.
Talk about help.
Tell them you will be there every step of the way.
Be a friend, be a parent, be a brother, a sister in the way that you should.

It could save a life.
At the very least, really change one for the better.
Maybe even two.